Your privacy
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- Introduction to complaints
- How to complain
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- Keeping safe online
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Frequently asked questions
- How does the Privacy Act work?
- What does the Privacy Commissioner do?
- Can I make a complaint to the Privacy Commissioner?
- What does “interference with privacy” mean?
- Do I have to pay to make a complaint?
- Can I resolve the problem myself?
- How do I make a complaint?
- What happens after I’ve made a complaint?
- What happens during a complaint investigation?
- What happens when the investigation is finished?
- Are all investigations completed?
- Does the Privacy Commissioner have to investigate my complaint?
- Is the Privacy Commissioner on my side?
- Can the Privacy Commissioner fine or prosecute anyone?
- Can the Privacy Commissioner order an organisation to pay me money?
- Can I see everything on my complaint file?
- What happens if a complaint can’t be resolved?
- What can the Human Rights Review Tribunal do?
- What is a Privacy Officer?
- I’ve been appointed Privacy Officer – where do I go for help?
- We’ve received a complaint but didn’t know we should have a Privacy Officer – what do we do?
- Does the Privacy Act only apply to information about clients and customers?
- Youth
- Advice cards
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You are here: Your privacy » Frequently asked questions » Is the Privacy Commissioner on my side?
Is the Privacy Commissioner on my side?
We are impartial and do not take the side of either party. Also, we are independent of Government.