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Viewing entries tagged with 'principle 6'

Confirming a requester’s identity Charles Mabbett
17 October 2017

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Let’s recap. The Privacy Act gives people the right to access their information. And when a person requests their information, the organisation or business must respond to the request within 20 working days.

Information about a car can be personal Charles Mabbett
11 October 2017

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You have the right not to remain silent – and that includes when you think you might have been overcharged for work done on your car.

How much can I charge for information? Sam Grover
4 August 2017

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Charging for information is a subject that comes up in complaints made to us from time to time.

Should agencies leave no stone unturned? Charles Mabbett
10 May 2017

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Organisations sometimes get it wrong when they respond to a person’s request for their personal information. Information is sometimes lost, displaced or accidentally deleted. A recent privacy case dealt with by the Human Rights Review Tribunal considers when an organisation can call it quits when it comes to searching for personal information in responding to an access request.

How to make information available – some tips for agencies Lynley Cahill
4 April 2017

Information centre malaysia

We live in an age where agencies collect and hold a lot of information about us. When we then request access to that information, this places demands on the time and resources of agencies to meet their obligations under the Privacy Act. Agencies sometimes feel a bit overwhelmed when responding to requests for personal information -  especially where a high volume of information is held.

Me and AboutMe Nicole Walker
17 March 2017

AboutMe

I recently received a bill from a local authority relating to work carried out on my property before I bought it. I was not responsible for the bill and I had challenged it successfully on three previous occasions. But it kept coming back. 

Having access to security camera footage Charles Mabbett
24 January 2017

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Choose your referees wisely Richard Stephen
20 October 2016

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Applying for a job can be a nerve-wracking ordeal and, more likely than not, it ends in disappointment. It can be devastating to miss out on that dream job and not knowing why you missed out can be incredibly frustrating.