What do I need to do if I’m using CCTV, or planning on installing CCTV?
CCTV stands for closed circuit television. It is also known as video surveillance. If you are installing CCTV, you need to think about – and preferably document – what you are recording, why you are recording it, what you will do with the footage (including who will see it) and how long you will keep it for.
Generally, you will also need to make sure that people who may be filmed will know that they are being filmed, and why. The most effective way to carry this out is by putting up a sign.
However, there are some limited situations when you can use hidden or covert CCTV.
For example, if you reasonably suspect an employee is stealing from the cash register in your shop, you could install a CCTV camera to monitor the cash register without telling them.
However, once the issue was resolved you would need to either remove the camera, or inform the employees about the presence of the CCTV cameras. You couldn’t leave the CCTV in place “just in case” someone stole from the cash register in the future.
You can find more information on what you need to consider before installing CCTV here.