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Latest in News and publications

Displaying 1171 - 1180 of 1236

Case Note 3526 [1995] - Real Estate agency published names of property buyers in a daily newspaper

An advertisement was placed by a real estate agency in a daily newspaper to publicise its success in achieving property sales and to thank its clients for using their services.

The complainants, who had purchased a property together, objected to this unauthorised publication of their names as buyers of a property.

They found the publication of their names distressing. They said the advertisement had caused considerable embarrassment as family, friends and work colleagues learned t...

Case Note 6656 [1995] - Physician disclosed results of blood tests

The complainant had a blood test at a hospital to establish whether she would be a suitable organ donor for a family member ( 'the recipient'). The result showed that she was a suitable match. The recipient was told by the physician of the complainant's suitability prior to the complainant being told. The complainant had not authorised the physician to disclose this information to the recipient and believed that the physician had breached rule 11 of the Health Information Privacy Code 1994 (t...

Case Note 5251 [1995] - Husband was given balances of wife's bank accounts

The complainant alleged that her husband telephoned her bank to obtain the balance of their joint cheque account. He also requested and was given the balances of the complainant's personal accounts. Information privacy principle 11 places limits on the disclosure of information. The bank admitted that the information about the complainant's accounts had been wrongly disclosed and apologised to the complainant. She was not satisfied that the apology resolved her complaint. She told me that the...

Case Note 3984 [1995] - Woman requests video recording taken of her son while he was in hospital

On her son's behalf, the complainant requested a copy of a video recording taken of her son while he was in hospital. The recording was made to assist with diagnosis. The complainant required this information in order to obtain an independent medical assessment of her son's condition. The respondent hospital told her that it was not possible to give her a copy of the recording because of the difficulty involved in editing out other patients who appeared on the tapes. The complainant was not s...

Case Note 2502 [1995] - Customers object to retailer requiring fingerprint identification for cheques

A large retailer implemented a pilot scheme to accept cheques over $200 only from customers agreeing to supply a fingerprint. I was asked to investigate whether the scheme caused an interference with privacy.

The complainant and his wife went to pay for their purchases at the store. His wife wrote out a cheque from their joint account and was asked for her fingerprint. They alleged they had been given no warning that cheques over $200 would require...

Case Note 4705 [1994] - A student sought special consideration because of an illness and was asked to complete a form

A tertiary student had been unable to prepare for exams because of illness during the usual preparation time. He sought special consideration from the academic staff marking his papers. The tertiary institution required the student to complete a form containing an authorisation for the department concerned to contact any health professional named by the student and to obtain information about the student from that professional. The student complained that the authorisation was too wide.

Case Note 3378 [1994] - Department refused to give complainant a report and a file note

The Department of Justice refused to give the complainant access to a report by a private investigator and a file note made by a Department employee about that report. I was asked to investigate whether the department could rely on s.27(1)(c) of the Act as grounds for withholding this information.

The Accident Rehabilitation and Compensation Insurance Corporation (ACC) had commissioned an investigation by a private investigator to determine whether the complainant was eligible to contin...

Case Note 2686 [1994] - Agency obtained a reference from a person who was not nominated to do so

The complainant applied for a job with a different branch of the agency he worked for. He was asked to consent to his 'current employer' being contacted for a reference. He gave his written consent for this and named a particular individual as his 'current employer'. This person was contacted but said he was not the person to whom the complainant was immediately responsible and he referred the prospective employer to a manager now in a different branch of the agency. The manager gave an unfav...

Case Note 2594 [1994] - Rumour started about complainant's job

The complainant alleged that a rumour was started that she was leaving her job at a government department by management staff disclosing information about her employment to non-management staff. The complainant asked me to investigate what she felt to be an interference with her privacy.

Information privacy principle 5 requires the department to take reasonable security safeguards to protect personal information against unauthorised disclosure. To determine whether IPP 5 had been breach...

Case Note 1553 [1994] - laboratory had disclosed a complainant's cervical smear test results for inclusion on the National Cervical Screening Register

I was asked to investigate an allegation that a laboratory had disclosed a complainant's cervical smear test results for inclusion on the National Cervical Screening Register despite her express objection that this not be done.

The complainant's doctor informed me that after he had carried out the cervical smear test he had placed an 'opt off' sticker on the laboratory request form. The complainant confirmed that she had seen her doctor do this.

My investigating officer visited th...