Displaying 21 - 40 of 75
risk management; ACC data breach; accident insurer; personal information; data breach notification; notifying clients; no time for complacency
employee browsing; serious breach of clients' trust; browsing database for non-work purposes; organisational culture; control; train your staff; monitoring systems
data breach; database; subscribers; identity information; media; misplaced, lost or stolen USB, laptop, i-phone; legal consequences; mandatory data breach notification; Law Commission
data breaches; ACC; government agencies; UMR survey; Privacy Act; trends; Facebook; privacy settings
Google Buzz; gmail users and privacy regulators; commissioners' letter; Federal Trade Commission; consumers; cross-border collaboration; privacy enforcement
3 November 2011
Good healthcare and good information are inseparable. Whatever your patient's condition, you need to know what's going on with them to give them good care.
Most of the time you will get that information by low-tech yet effective methods, such as talking. Talking gives you dozens of little data points. Data points assemble themselves into information, information becomes knowledge. And that knowledge is used to create a hypothesis about what might be wrong with th...
personal information; fixing privacy failures and blowouts; Law Commission's report; technology change and innovation; scammers, spammers and hackers; new recommendations
26 August 2011
Nia Glassie's death was a tragedy.
Faced with tragedy like that, it is always natural to look for what could have been done to prevent it. Couldn't someone have passed on information to a person or agency that could take action? Raised the alarm? Blown the whistle?
Sadly, the answer is often 'yes'. But there's also a risk in 20/20 hindsight. In determining reasons and assigning blame, we need to make sure that we're not just picking out scapegoats.
blagging; hacking; News of the World; privacy laws; media; legal and ethical area; Law Commission
8 July 2011
Having ready access to correct and up to date health information is important at the best of times. But at the worst of times, when people are faced with responding to a medical emergency, access to accurate and comprehensive clinical information on a patient's medical history can be critical - it may even mean the difference between life and death.
MedicAlert is an international 'not-for-profit' that identifies diagnosed medical conditions when patients can't speak...
5 July 2011
As a doctor, you promise to keep the affairs of your patients secret, to protect their clinical confidentiality. This gives your patients the confidence to talk to you about all the things that might be important to their care. 'A secret is a thing you tell one other person', to quote U2. And, just like a secret, confidentiality is a relationship between two people.
Except health care doesn't happen between only two people any more - if it ever did. There are referra...
privacy breaches; vulnerabilities; website; personal information; technology; lost or stolen information; harm; mandatory privacy breach notification laws; compromised information; Law Commission
View the two reports into the use of personal data for marketing purposes in the NZ Post survey and the letter to NZ Post.
Part 1 : Marketing Perspective by Linda Hollebeek
Part 2 : Privacy Act Perspective by Professor Paul Roth....
16 May 2011
A core dilemma of health privacy is that medical records have to be both readily accessible for patient well-being but completely confidential for patient trust.
In practice, of course, these two contradictory tasks are reconciled without trouble. Patients trust their doctors to do the right thing, and it tends to work out OK.
However that undeniably high level of patient trust itself depends on a public faith that doctors are treating health information prope...
personal data; government agencies; social media; overseas; global community; identifying and managing risks; cloud services; overseas-based ICT; foreign agencies; survey; high privacy standards
When I tell people my line of work, their reply is almost always -'I suppose you can't talk about it, then!' And it is true that there are many stories that I can never tell.
But we learn through stories. They make sense of the dry contours of case and statute law and help us to understand each other a little better.
Partly because of this I issue case notes every now and then that set out the anonymised history of interesting or important complaints.
Keeping children safe is one of the goals of civilised society. We should be judged by how we treat our most vulnerable citizens. And the media, appropriately, make a lot of noise when it goes wrong. Anyone who listens to the news can recite a roll call of tragedy.
But what can be done to stop that roll call getting longer? One suggestion that often comes up is that government agencies should be sharing more information. If the agencies charged with guarding childr...
In New Zealand a patient can expect to read their medical notes on request with only a few, rare, exceptions.
But what if their notes don't make sense? After all Latin, abbreviations and medical jargon can be rife in medicine. Patients who ask for a copy of their records may reasonably expect to get some help in understanding what they mean.
Most of the time this won't be a problem. But how would you explain about the slang that doctors, particularly in hosp...