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The complainant asked me to investigate the actions of a firm of solicitors in disclosing information to his wife consisting of statements of the complainant's income and expenditure.
This information had previously been disclosed in the course of a Court hearing. The complainant also alleged that his former spouse had in turn disclosed this information to the Inland Revenue Department.
The disclosure by the solicitors took place prior to 1 July 1993 when the Privacy Act came into...
A client of the Accident Rehabilitation and Compensation Insurance Corporation (ACC) approached a newspaper reporter alleging that ACC had mishandled her case. She provided the reporter with a report of a review conducted by ACC, together with a substantial amount of material she had obtained from ACC's files.
ACC was then asked by the reporter to answer a list of questions about the client's allegations. Some of the questions related to her entitlement to various allowances. It sought...
A woman asked her bank to restructure her bank loan. The bank prepared the loan documents and arranged to deliver them to her home by courier.
The bank gave the courier company incorrect delivery details. However, the woman's name and address were correctly printed and clearly visible in the window of the envelope. The courier company had written instructions to place the package in the customers mailbox if she was not at home.
A compliments slip was attached to the envelope....