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A client of the Accident Rehabilitation and Compensation Insurance Corporation (ACC) approached a newspaper reporter alleging that ACC had mishandled her case. She provided the reporter with a report of a review conducted by ACC, together with a substantial amount of material she had obtained from ACC's files.
ACC was then asked by the reporter to answer a list of questions about the client's allegations. Some of the questions related to her entitlement to various allowances. It sought...
A woman asked her bank to restructure her bank loan. The bank prepared the loan documents and arranged to deliver them to her home by courier.
The bank gave the courier company incorrect delivery details. However, the woman's name and address were correctly printed and clearly visible in the window of the envelope. The courier company had written instructions to place the package in the customers mailbox if she was not at home.
A compliments slip was attached to the envelope....