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Privacy for agencies

Annual Report

Purpose
: To identify individuals whose MSD entitlement may have changed because they are receiving ACC payments, and to assist MSD in the recovery of outstanding debts.

ACC disclosure to MSD: ACC selects individuals who have either:

  • claims where there has been no payment made to the claimant for six weeks (in case MSD needs to adjust its payments to make up any shortfall)
  • current claims that have continued for two months since the first payment, or
  • current claims that have continued for one year since the first payment.


•For these people, ACC provides MSD with the full name (including aliases), date of birth, address, IRD number, ACC claimant identifier, payment start/end dates and payment amounts.

Compliance
: Compliant.

Technical information 

Information matching provision Accident Compensation Act
2001, s.281(2)
Year authorised 1991
Year commenced 2005
Programme type Confirming eligibility
Detecting illegal behaviour
Detecting processing errors
Locating people
Online transfers Yes

System description
Each week, ACC sends MSD, by encrypted online transfer, details about individuals who have claims where there has been no payment made to the claimant for six weeks, current claims that have continued for two months since the first payment, and current claims that have continued for one year since the first payment. For these people, ACC provides MSD with the full name (including aliases), date of birth, address, IRD number, ACC claimant identifier, payment start/end dates and payment amounts.

MSD compares the ACC information with its client data to identify individuals receiving payments from both agencies. The matching process produces positive matches that are weighted to indicate the probability that an MSD client is the person in the ACC data. All positive matches are loaded into MSD's AIMOS application.

MSD verifies if individuals who were in receipt of both payments were eligible to receive the MSD entitlement at all and, if so, at the rate it was paid. Where ACC payments have ceased, MSD verifies the rate of the ongoing benefit entitlement.

Recent activity
New match runs started in the reporting period

  2011/12   2012/13 2013/14  2014/15 2015/16
Match runs 52 52 52 52 53
Records compared 1,727,767 1,712,358 1,818,245 2,072,166 2,273,215
Number of client cases 5,333 5,195 4,488 4,846 4,830

All match runs active in the reporting period

Legitimate cases 3,371 3,401 3,631 3,336 3,335
Notices of adverse action 2,033 1,840 955 1,729 1,752
Overpayments established
(number)
1,382 1,354     354       1,027 1,241
Overpayments established $1,473,889 $1,377,807 $383,098 $838,868 $1,112,132
Challenges 48 105 14 32 15
Successful challenges 33 63 5 24 10

Debt recovery notification results
On 30 May 2011, MSD started using information received through this programme to assist them in the recovery of outstanding debts. MSD receives debt recovery notifications for all former (non-current) clients who have outstanding benefit debt. The notifications enable MSD to re-establish contact with debtors, or to maintain accurate contact information.

 

2011/12

 2012/13

 2013/14

2014/15

2015/16

Notifications received

5,675

 412

 487

939

2,012

Notices of adverse action

156

83 

 123

386

787

Challenges

0

 0

 8

6

0

Debtors under arrangement to pay

44

 8

 35

89

158

Balance owed under arrangement

$182,855

 $4,999

 $57,436

$412,287

$1,134,031

Total recovered

$16,471

 $6,290

$11,367 

$42,775

$81,026