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Privacy for agencies

Annual Report

Purpose
: To identify current clients who have died so that MSD can cease making payments in a timely manner.

BDM disclosure to MSD: BDM provides death information for the week prior to the extraction date. The death details include the full name, gender, birth date, death date, home address, death registration number and spouse's full name.

Compliance: Compliant.

Technical information

Information matching provision Births, Deaths, and Marriages Registration Act 1995, s.78A
Year authorised 2001
Year commenced 2004
Programme type Confirming eligibility
Online transfers Yes

System description
Each week, BDM provides MSD with the details of newly deceased individuals. The death details include full name, gender, date of birth, date of death, home address and spouse's name. To retrieve the BDM file, MSD uses an encrypted connection to access the DIA web server via the Government Logon Service (GLS). 

The extracted data is matched against current copies of MSD databases containing beneficiary and student records, held in MSD's data warehouse. The information elements used to match the deaths records against the MSD records include surname, first name and date of birth. The matching algorithm produces match results that are weighted on a scale of one to nine (one being an exact match on all matching criteria, and nine being the lease exact match) to indicate the probability that an MSD client is the person on the deaths register. The match results are transferred into  MSD’s data matching case management system, AIMOS.

Specialist data matching officers (DMOs) check the match results before sending a notice of adverse action (s.103 notices) to the estate of each deceased person. Once the s.103 notice period has ended, if no challenge to the details in the notice has been received, the DMOs contact the relevant areas of MSD to end the services being provided to each deceased person.

Recent activity

  2011/12   2012/13  2013/14 2014/15 2015/16
New match runs started in the reporting period          
Match runs 52 52 52 52 53
Records received for matching 30,049 30,326 29,797 31,603 31,984
Possible matches identified 5,031 6,000 7,603 9,203 10,547
All match runs active in the reporting period          
Matches that require no further action 2,464 3,270 4,399 5,230 6,382
Notices of adverse action 2,520 2,737 3,204 4,029 4,194
Overpayments established 348 299 416 433 379
Value of overpayments established $423,183 $130,068 $143,839 $194,335 $168,196
Challenges 0  0  0 0 0