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Privacy for agencies

Annual Report

Purpose: To enable the transfer of applications for benefits and pensions, and advice of changes in circumstances, between New Zealand and the Netherlands.

MSD disclosure to the Netherlands: MSD forwards the appropriate application forms to the Netherlands Sociale Verzekeringsbank (SVB). The forms include details such as the full names, dates of birth, addresses and MSD client reference numbers.

Netherlands disclosure to MSD: SVB responds with the SVB reference number.

Compliance: Compliant.

Technical information

Authorising provisions Social Welfare (Reciprocity Agreements, and New Zealand Artificial Limb Service) Act 1990, ss.19C and 19D and Social Welfare (Reciprocity with the Netherlands) Order 2003, Article 216[1]
Year authorised 2003
Year commenced 2003
Programme type Confirming eligibility
Unique identifiers Netherlands and NZ social welfare numbers

System description
This is one of four programmes relating to arrangements between the Netherlands and New Zealand and can be considered the ‘'foundation' match because it is used when people are entered into the respective systems.

When a person first applies in New Zealand for a pension and indicates possible entitlement to a Netherlands pension, MSD forward the appropriate completed forms and supporting documents (or confirmed copies) to the Netherlands. When MSD receive confirmation back from the Netherlands, the client's record can be updated in SWIFTT. Changes in eligibility with potential adverse consequences will cause SWIFTT to generate a notice of adverse action under the authorising law (similar to a s.103 notice). This is sent to the affected individuals enabling them to correct any mismatch and confirm their entitlements.

Superannuitants living in either country may have their periods of residence in both countries combined for the purposes of eligibility for benefits.

Recent activity

  2011/12  2012/13  2013/14  2014/15 2015/16
NZ residents with Netherlands pensions (as at July) 3,739 3,727 4,077 4,301 4,441
NZ Superannuation recipients living in Netherlands (as at July) 1,233 1,278 1,294 1,320 1,362
Notices of adverse action (includes some corrections to
Netherlands Customer Reference Numbers)
829 411 410 758 456
Challenges 0 0 0 0 0

Notices of adverse action include corrections to SVB reference numbers.


[1] Although not information matching provisions listed in Privacy Act, Schedule 3, the matches operated under these provisions are required to be treated as if they were authorised information matching programmes for most purposes - see Social Welfare (Reciprocity Agreements, and New Zealand Artificial Limb Service) Act 1990, s.19D(3)(b).