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Privacy Act & codes


People have a right to ask health agencies to correct health information about themselves, if they think it is wrong.

If the health agency does not want to correct the information, it does not usually have to. But people can ask the health agency to add their views about what the correct information is.

Full rule

(1) Where a health agency holds health information, the individual concerned is entitled:

(a) to request correction of the information; and

(b) to request that there be attached to the information a statement of the correction sought but not made.

(2) A health agency that holds health information must, if so requested or on its own initiative, take such steps (if any) to correct the information as are, in the circumstances, reasonable to ensure that, having regard to the purposes for which the information may lawfully be used, it is accurate, up to date, complete, and not misleading.

(3) Where an agency that holds health information is not willing to correct the information in accordance with such a request, the agency must, if so requested, take such steps (if any) as are reasonable to attach to the information, in such a manner that it will always be read with the information, any statement provided by the individual of the correction sought.

(4) Where the agency has taken steps under subrule (2) or (3), the agency must, if reasonably practicable, inform each person or body or agency to whom the health information has been disclosed of those steps.

(5) Where an agency receives a request made under subrule (1), the agency must inform the individual concerned of the action taken as a result of the request.

(6) The application of this rule is subject to the provisions of Part 5 of the Act (which sets out procedural provisions relating to correction of information).

(7) This rule applies to health information obtained before or after the commencement of this code.

Note: An action is not in breach of this rule if it is authorised or required by or under law: Privacy Act, section 7(4).