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• Organisations or businesses should report privacy breaches via NotifyUs. Our online tool will help you decide if your privacy breach is notifiable, then report it to us if it is.
• Individuals can complain about privacy breaches involving their own or other people's personal information through our complaints page.
Try searching our AskUs knowledge base. We’ve already answered 630 of New Zealander’s most popular privacy questions and make updates all the time. Let us know if there’s a question and answer you think we should add.
We aim to ensure that you're treated fairly, whatever your background or circumstances. We will aim to work in accordance with the Human Rights Act 1993.
Please note: Our staff have experienced an increase in abusive behaviour recently and that won’t be tolerated. If you can’t engage with us in a respectful manner, then we reserve the right not to engage with you. More information about this approach is in our service charter.
You can phone us on 0800 803 909 (Monday to Friday, 10am to 3pm), fill in our online enquiry form, or email enquiries@privacy.org.nz If you haven't checked the website first, we'll direct you to it.
Write to us at PO Box 10 094, Wellington 6140.
Visits to our office are by appointment only.
We’re happy to send brochures to your business free of charge, for distribution out to your customers. Please email us the number of brochures you need and a postal address to commsteam@privacy.org.nz.
We aim to ensure people we engage with are treated fairly, whatever their background or circumstances. We will endeavour to accommodate any disabilities you may have to the best of our ability in accordance with the Human Rights Act 1993.
If you have a preferred communication method, please contact us at enquiries@privacy.org.nz or call 0800 803 909 (Monday to Friday, 10am to 3pm) and let us know what we can do to help.
