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May 2023 Insights Report – What New Zealand small businesses can learn about privacy

Building privacy into a business or organisation builds trust with clients, patients or customers, and therefore opportunities to grow the business.

At the end of 2022, the Office of the Privacy Commissioner (OPC) and business.govt.nz ran a Small Business Privacy Awareness Survey and 386 small businesses responded. We also reviewed 1487 breach reports to the Office to draw insights about small businesses and privacy.

While businesses showed they understood personal information and privacy issues they didn’t always have relevant privacy policies and procedures in place. Here we’ve identified four insights, supported by three case studies, to help small businesses better meet their obligations under the Privacy Act 2020.

Read the full Insights Report PDF here