Office of the Privacy Commissioner | Statement in response to Inland Revenue's updated hashing information
Deputy Privacy Commissioner Liz MacPherson says she is very disappointed to learn that in at least two instances, identifiable personal information was shared by Inland Revenue with social media platforms.
IR is the custodian of highly sensitive tax information about most New Zealanders. “Given the nature of their work and the fact all New Zealand taxpayers must interact with them it’s important IR upholds the very highest privacy and confidentiality standards.”
“What is particularly concerning in this case is that IR apparently had no idea that these incidents, including the intentional sharing by IR staff of identifiable personal details of 268,000 New Zealand taxpayers with social media platforms had occurred”.
It is unlikely based on the information available to us that the breaches are notifiable under the Privacy Act. However, the fact the data of so many people was shared inappropriately is troubling and OPC will be seeking further information about the incidents that emerged during this review.
It is pleasing to see that in the face of public sentiment IR are taking this issue seriously including stopping supplying custom audience lists to social media agencies and taking steps to notify affected taxpayers, but it is worrying that the two disclosures were only discovered after media coverage.
OPC have previously noted that care is needed with data anonymisation and that agencies using data anonymisation and de-identification techniques are accountable for making sure the techniques they use protect people’s privacy. “This includes regular reviews to ensure that de-identification techniques remain robust against potential malicious actors – a set and forget approach is not acceptable”
“This case is a reminder to all agencies to have strong privacy processes in place before they share data with third parties, no matter what level of data protection is used to meet the expectations of their customers.”
Editors’ note
• OPC previously issued a media statement Care is needed with data anonymisation on 17 September.
• Criteria for notifiable privacy breaches: What is a notifiable breach.
If you want to make a complaint with OPC about this, you'll need to complain to Inland Revenue first. You need to tell them why you're concerned and what you want to resolve the matter. If you can't sort it out with Inland Revenue, you can complain to us. You’ll need to explain how you have been harmed. Being annoyed or upset will not meet the threshold for us to investigate these issues.