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The AskUs knowledge base provides general guidance about privacy issues, not legal advice.
For requests about your specific circumstances, or about a complaint you have lodged with us, please contact us directly.
You need to promptly respond to the request and provide people with access to the personal information you hold about them, subject to a very limited number of exceptions.
There are some steps…
While it is certainly not polite or neighbourly to film across a fence, the actions of a neighbour acting in their personal capacity will generally not be covered by the Privacy Act.
The Privacy Act…
It depends. Disclosure of patient information is usually, but not always, with the authorisation of the patient concerned. The Privacy Act and the Health Information Privacy Code enable the sharing…
Yes, there are ways you can protect your identity if you fear for your own safety or your family’s safety. But first, you can go to Police for help. If you are a victim of family violence or in a…
If you need personal information urgently, you can make a request for urgency, but you must explain to the agency why you believe you need a response urgently.
The agency will have to take this in…
If an individual has asked for their own information, the starting point is that the individual is entitled to that information.
However, there are a number of withholding grounds which permit an…
