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Response calculator for access and correction requests

Use this calculator to work out the latest date (usually 20 working days) by when an agency must respond to you if you make a request to access or correct your personal information.


Sexuality and Privacy in Aged Care Facilities: Watch Australian social researcher Alison Rahn's presentation at our Privacy Research Symposium at the University of Auckland on 15 December 2016.

New on the website

Privacy Commissioner names photography agency for misleading practices

The Privacy Commissioner has named a photography business, Expression Sessions Ltd, (Expression Sessions) as the result of a complaint. Expression Sessions breached principles 3, 4, 9 and 10 of the Privacy Act.

Whether the addresses of fire incidents are ‘personal information’ and if so, would disclosing such addresses breach the Privacy Act?

Advisory opinions give agencies certainty about how the Privacy Commissioner would respond to an issue. This first advisory opinion is for the NZ Fire Service.

Did you hear back from us?

If you lodge a complaint or enquiry online on our website, you will receive a response from us within three working days. But if you haven’t, please contact us on 0800 803 909 (Monday – Friday, 10am – 3pm) or email us at enquiries@privacy.org.nz.

We have identified a system issue which arose late last year (now resolved) which might mean your complaint or enquiry was not able to be received by us. Please accept our apologies for any inconvenience.

Featured items

AboutMe (Request My Info Tool)

We have made an easy way for you to ask for your personal information from any organisation, business or government agency in New Zealand. Our AboutMe (Request My Info Tool) makes it straight forward for you to request your information and help agencies by standardising such requests.

Free e-learning privacy training modules

Free privacy education. Online, any time, from anywhere

Here's an easy way to raise privacy awareness in your organisation. We have online training modules on the Privacy Act, the Health Information Privacy Code and Approved Information Sharing Agreements, with more to follow. Register here today.

Introducing the Priv-o-matic

The Priv-o-matic: our new privacy statement generator. Get your privacy statement sorted in five minutes. All you’ll need is a good understanding of your business. Try it out here.

Privacy News

Syndicated privacy news from the Privacy Commissioner, and around the world.