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The AskUs knowledge base provides general guidance about privacy issues, not legal advice.
For requests about your specific circumstances, or about a complaint you have lodged with us, please contact us directly.
You need to promptly respond to the request and provide people with access to the personal information you hold about them, subject to a very limited number of exceptions.
There are some steps…
While it is certainly not polite or neighbourly to film across a fence, the actions of a neighbour acting in their personal capacity will generally not be covered by the Privacy Act.
The Privacy Act…
You should definitely report the breach to your organisation's privacy officer.
Your privacy officer will have to report a serious privacy breach by your agency to the Privacy Commissioner.
Our…
You can report privacy breaches to our office by using our online NotifyUs reporting tool. NotifyUs will also help you assess the seriousness of the privacy breach and whether you have to tell our…
People sometimes have information sent to them that's not theirs, or they may find other people's information in places like cafes or on public transport.
One example might be finding a memory stick…
You should try and make your complaint to us within 12 months of it happening.
We may decline to investigate a matter where the affected individual (you) knew about it for more than 12 months before…
