The AskUs knowledge base provides general guidance about privacy issues, not legal advice.
For requests about your specific circumstances, or about a complaint you have lodged with us, please contact us directly.
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The AskUs knowledge base provides general guidance about privacy issues, not legal advice.
For requests about your specific circumstances, or about a complaint you have lodged with us, please contact us directly.
There are a number of steps for you to work through if you’ve received an access request (when someone requests their own personal information):
The first thing you need to work out is whether you…
People sometimes have information sent to them that's not theirs, or they may find other people's information in places like cafes or on public transport.
One example might be finding a memory stick…
You can report privacy breaches to our office by using our online NotifyUs reporting tool. NotifyUs will also help you assess the seriousness of the privacy breach and whether you have to tell our…
An access direction is a written notice from the Privacy Commissioner to an organisation that supports an individual’s right under Information Privacy Principle 6 to access their personal…
You should definitely report the breach to your organisation's privacy officer.
Your privacy officer will have to report a serious privacy breach by your agency to the Privacy Commissioner.
Our…
Any organisation operating in New Zealand is required to comply with the Privacy Act, regardless of where the organisation is based. Any agency which provides services to New Zealanders and/or…