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A client requested letters he had provided to his solicitor for court proceedings. The solicitor refused the request because the client had not paid his bill.
A subscriber to a telecommunications company requested a confidential listing. The employee whom she spoke did not correctly complete the service order.
An ACC client requested access to all of the information it held about him. The information was contained in a number of claim files dating back over 20 years.
A claimant receiving weekly compensation and other allowances from ACC lived with his wife on a farm and they offered a bed and breakfast accommodation.