Does the Privacy Commissioner investigate complaints about the details on My Vaccine Pass?

The COVID-19 Public Health Response (COVID-19 Vaccination Certificate) Order 2021 sets out the information that vaccination certificates must show and requires the person’s name and date of birth to be displayed. This is so agencies can verify your identity if required.

Where another law requires personal information to be used in a certain way, that will generally override the provisions in the Privacy Act.

We cannot investigate complaints about these requirements.

If you want to discuss the information displayed on vaccination certificates further, you will need to contact the Ministry of Health.

Visit our COVID-19 information page(external link) for guidance on privacy issues relating to COVID-19. If you have other questions, you may be able to find more answers on AskUs(external link).

Further information  

• Information to help businesses comply with the My Vaccine Pass requirements can be found at business.govt.nz(external link)
• Information about the NZ Pass Verifier can be found on the My Vaccine Pass page(external link) of the Unite Against COVID-19 website.
• The Ministry of Health’s Privacy Impact Assessment for the My Vaccine Pass is on the Ministry’s website(external link).  
• Visit https://www.legislation.govt.nz(external link) to read the COVID-19 Public Health Response Act and other legal orders.