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Privacy Act 2020

Annual Report

Purpose
: To identify current clients who have died so that MSD can cease making payments in a timely manner.

BDM disclosure to MSD: BDM provides death information for the week prior to the extraction date. The death details include the full name, gender, birth date, death date, home address, death registration number and spouse's full name.

Compliance: Compliant.

Technical information

Information matching provision Births, Deaths, Marriages, and Relationships Registration Act 2021, s 112
Year authorised 2001
Year commenced 2004
Programme type Confirming eligibility
Online transfers Yes

System description
Each working day, BDM provides MSD with the details of newly deceased individuals. The death details include full name, gender, date of birth, date of death, home address and spouse's name. To retrieve the BDM file, MSD uses an encrypted connection to access the DIA web server via the Government Logon Service (GLS). 

The extracted data is matched against current copies of MSD databases containing beneficiary and student records, held in MSD's data warehouse. The information elements used to match the deaths records against the MSD records include surname, first name and date of birth. The matching algorithm produces match results that are weighted on a scale of one to nine (one being an exact match on all matching criteria, and nine being the lease exact match) to indicate the probability that an MSD client is the person on the deaths register. The match results are transferred into  MSD’s data matching case management system, AIMOS.

Specialist data matching officers (DMOs) check the match results before sending a notice of adverse action (s.181 notices) to the estate of each deceased person. Once the s.181 notice period has ended, if no challenge to the details in the notice has been received, the DMOs contact the relevant areas of MSD to end the services being provided to each deceased person.

Recent activity

  2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
New match runs started in the reporting period            
Match runs 53 52 83 243 250 253
Records received for matching 33,834 33,688 34,426 33,735 36,698 38,561
Possible matches identified 10,152 10,318 9,980 16,350 14,790 16,268
All match runs active in the reporting period            
Matches that require no further action 5,692 5,770 4,004 7,284 5,601 7,591
Notices of adverse action 4,472 4,536 6,031 9,081 9,211 10,335
Overpayments established 722 817 1,182 808 1,247 6,058
Value of overpayments established $316,944 $635,829 $669,784 $533,380 $970,282 $558,414
Challenges 0 1 2 6 7 6
Successful challenges 0 0 0 1 5 2

The frequency of the match was changed in 2020 from weekly to every working day to facilitate prompt processing.

The utility of this provision was assessed in a report Integrity Intervention Matches (July 2013), and subsequently in the Ministry of Social Development information matching; review of statutory authorities for information matching (Sept 2019).