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Traitors under our skin? Sebastian Morgan-Lynch
4 April 2017

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When Ross Compton’s house caught fire in September 2016, he was able to escape unscathed, with a suitcase full of clothes and the charger for his external heart pump. But when the 59-year-old US man explained to arson investigators how he’d broken the window with his cane and hurled his most important belongings out the window before scrambling to safety, they weren’t convinced. And so, in a twist that would have been science fictional a few years ago, they interrogated his heart.  

Hager and Westpac - A bit more context, information and clarification Sam Grover
22 March 2017

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There has been a significant amount of media coverage about our investigation into Westpac bank disclosing journalist Nicky Hager’s bank account information to Police in 2014. In the course of that reporting, some misconceptions have emerged. Because of the interest in the case, and the potential implications for future practice, we have noted some points of clarification and context below.

Breach case 2: Don't bite when a phisher calls Neil Sanson
20 March 2017

phishing species

A recent data breach involved a deliberate email phishing* attack on an industry organisation. The email purported to come from the chief executive and requested a copy of the membership list (names and email addresses).

Me and AboutMe Nicole Walker
17 March 2017

AboutMe

I recently received a bill from a local authority relating to work carried out on my property before I bought it. I was not responsible for the bill and I had challenged it successfully on three previous occasions. But it kept coming back. 

How to say sorry Lynley Cahill
13 February 2017

sorry

Here at the Office of the Privacy Commissioner, we have a statutory duty to use our best endeavours to resolve complaints. Many complaints are resolved when the respondent agency simply apologises to the complainant.

Centrelink hits trouble with information matching Charles Mabbett
10 February 2017

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The controversy embroiling Centrelink, the Australian government agency that provides welfare payments, shows no sign of abating as a public and political backlash continues over its apparent mishandling of a debt recovery programme.

Beware the phishers Charles Mabbett
9 February 2017

phishing

The salutation on the email simply said “Hi”. It arrived at 4.36am on a public holiday in the inbox of a public facing email address, and it appeared to have been sent from a personal email address belonging to the organisation’s chief executive.

Breach case 1: Name your documents clearly Neil Sanson
8 February 2017

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It is so easy to send the wrong attachment with an email, especially if the documents you are selecting to attach are not clearly and distinctly named. We see this type of breach fairly regularly so we thought we’d highlight it in this post.