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Privacy Act 2020

Annual Report

Purpose: To verify a person's eligibility to hold a New Zealand passport from citizenship register information.

Citizenship (DIA) disclosure to Passports (DIA): Possible matches from the Citizenship database are displayed to Passports staff as they process each application. The possible matches may involve one or more records. The details displayed include full name, date of birth, country of birth and the date that citizenship was granted. 

Compliance: Compliant.

Technical information

Information matching provision Citizenship Act 1977, s.26A
Year authorised 2001
Year commenced 2003
Match type Confirming eligibility
Detecting illegal behaviour
Unique identifiers Citizenship person ID
Online transfers Yes

System description
This programme is used to verify the eligibility of people for a New Zealand passport based on citizenship by grant or descent. It mirrors the BDM/DIA(P) Passport Eligibility Programme.

Staff attempt to confirm information provided on the passport application with information from the citizenship register. Confirmation allows processing to continue. If the information cannot be confirmed, the file may be referred to Citizenship staff for resolution.

Notices of adverse action are sent when staff cannot satisfactorily match the information supplied to the appropriate Citizenship record. Almost all of these are resolved by contacting the applicant for clarification.

The difference between the number of applications and the number of passports issued primarily reflects the number of applications being processed when statistics were compiled.

Recent activity

  2016/17 2017/18 2018/19 2019/20 2020/21  2021/22 2022/23
Passport applications 729,090 736,270 751,397 537,798 158,114 276,691 519,821
Possible matches to Citizenship records 357,127 365,370 369,479 278,240 126,725 198,581 442,510
Notice of adverse action (arising from failure to match) 836 792 958 749 486 742 888
Successful challenges 819 781 935 731 458 706 874
Passports issued (diplomatic, official and standard) 721,645 724,984 736,208 540,059 151,603 226,351 507,868

The utility of this provision was assessed in a report Passports and Citizenship (July 2014), and subsequently in Department of Internal Affairs, Government Super Fund, Ministry of Education, Ministry of Health, National Provident Fund and New Zealand Transport Agency information matching (July 2020).