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Privacy Act 2020

Superceded by an Approved Information Sharing Agreement “Privacy (Information Sharing Agreement between Inland Revenue and Ministry of Social Development) Order 2017”. Further information is available here, and on the Inland Revenue website.

Purpose: To identify people who qualify for a Community Services Card (CSC) based on their level of income and number of children.

IR disclosure to MSD: For individual tax payers who have received Working for Families Tax Credits (WfFTC), IR provides MSD with the full name, address, annual income and IRD number of the primary carer (and partner if any), the number of children in their care and dates of birth, and the annual amount of WfFTC.

Technical information

Information matching provision Tax Administration Act 1994, s.83
Year authorised 1991
Year operation commenced 1992
Year replaced by AISA 2017
Programme type Confirming eligibility
Identifying unclaimed entitlement
Unique identifiers Tax file number

System description
IR provides a fortnightly extract of individual taxpayers who have received family support tax credits. The data is transferred on an encrypted USB 'Ironkey' which is hand delivered or sent by registered courier.

The IR file is matched against the MSD system SWIFTT and, for valid matches, the total income information provided by IR to MSD is checked against the income entitlement limits for the CSC. The income limits vary depending upon the number of dependent children. IR records that do not match SWIFTT records are ignored.

Existing holders of a CSC whose continuing eligibility is confirmed in this match, receive a renewal flag on their SWIFTT file, so that a new card is automatically generated when the existing card expires.

Existing holders of a CSC whose eligibility is not confirmed by this match are sent a letter advising that the holder appears now to be over the income limit and so their current card will not be renewed automatically (s103 notice).

Beneficiaries who are identified in this match as being potentially eligible and who are not currently holding a CSC are sent a letter advising that they appear to be eligible and enclosing an application form in case they wish to apply.

Recent activity

  2012/13  2013/14  2014/15 2015/16 2016/17
Runs 50 50 48 51 51
Records received for matching[1] 1,585,655 1,564,945 1,470,925 1,500,118 1,432,903
CSC Cards automatically renewed[2] 171,541 155,217 117,387 131,763 122,914
'Invitation to Apply' forms sent out 85,899 92,845 88,153 90,791 90,193
Notices of adverse action 20,577 20,123 19,381 19,500 16,531
Challenges 59 36 17 2 8
Challenges upheld 59 34 15 1 5

The utility of this provision was assessed in the report “MSD, MoE and ACC Matches (July 2014)".


[1] Includes changes in income requiring their eligibility be reassessed.
[2] These figures do not include cards automatically issued to students based upon a match between Studylink and Work and Income.