Our website uses cookies so we can analyse our site usage and give you the best experience. Click "Accept" if you’re happy with this, or click "More" for information about cookies on our site, how to opt out, and how to disable cookies altogether.

We respect your Do Not Track preference.

The complainant requested access to a letter written by his doctor to a specialist. The doctor maintained that letters written to specialists are "private" and in any case he had not retained a copy of the letter.

I noted that a specification that a document is "private" did not necessarily amount to a reason for withholding the information under the Privacy Act. However, in this case the complainant had obtained a copy of the letter he was seeking from another source. In this circumstance there seemed to be little to be gained from conducting an investigation.

I therefore exercised my discretion under section 71(2) deciding not to investigate the complaint.

1994

Access to personal information - Medical practitioner - Refusal - Request for referral letter - Reasons for discontinuing investigation - Privacy Act 1993, s 71(2) - Health Information Privacy Code 1993 (Temporary), rule 6