Our website uses cookies so we can analyse our site usage and give you the best experience. Click "Accept" if you’re happy with this, or click "More" for information about cookies on our site, how to opt out, and how to disable cookies altogether.

We respect your Do Not Track preference.

The Office of the Privacy Commissioner wants to take a proactive stance to protect the rights and privacy of tenants and prospective tenants.

We want to make it easy for landlords and property managers to know what information they should and shouldn’t collect so they can build trust and get things right from the start of the tenancy relationship.

We have issued new guidance for tenants, landlords, and others in the rental accommodation sector to clarify what information may be requested at every stage of the rental process, as well as a reporting tool for tenants to anonymously tell us about their rental experiences.

We have also launched a new monitoring and compliance programme to ensure that rental agencies and landlords stay on the right side of the Privacy Act.

Read the media release here.

Resources for Landlords

Resources for Tenants

 

COVID-19 and the Rental Sector

The COVID-19 landscape is constantly changing as the Government considers vaccination requirements and guidance for businesses, services, and individuals.

There is COVID-19 advice for landlords and tenants on the Tenancy Services website. This is updated regularly and can be visited here. Please visit the Unite Against COVID-19 website here for the latest information about COVID-19 in general.