What can I do if an agency released inaccurate information about me?

Agencies that hold your personal information have a responsibility to make sure it is accurate and up to date(external link) before using it (which includes giving it to a third party).

You should raise your concerns with the agency's privacy officer in the first instance. If you are not satisfied with the agency’s response, and believe you have suffered harm as a result of the disclosure of inaccurate information, you can make a complaint to us.

You may also want to consider making a request to the agency, asking it to correct the information it holds about you.