Use our new response calculator to work out the latest date by when an organisation must respond to you if you make a request to access or correct your personal information. This is usually 20 working days after the request is received by them.

So rather than dig out your diary to work out the date yourself, just enter the date the organisation receives your request and presto, our calculator works it out automatically for you.  It’ll not only make the appropriate adjustments for public holidays and the like, but tell you what adjustments it made. 

You’ll find the calculator on the left hand side of our home page.

But credit where credit is due. We didn’t come up with this nifty little device ourselves. It was created by the Office of the Ombudsman. They use it on their website and is such a useful tool, we found ourselves referring our enquirers to it. So we thought we’d ask the Office of the Ombudsman, very nicely, if we could replicate their code and they said, very nicely, that we could! No reason to re-invent the wheel, especially when we are both using taxpayer resources. So thank you Office of the Ombudsman.

For those you expecting a review of the new x+y movie, sorry!

IPP6 - access, complaints