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Viewing entries tagged with 'complaints'

How OPC works to settle complaints Bronwyn Curtis and Hamish Flanagan
15 June 2021 at 10:04

The Privacy Act empowers the Privacy Commissioner to receive complaints about breaches of the Privacy Act. The Act compels the Office of the Privacy Commissioner (OPC) to focus on settling complaints and preventing any issues they give rise to from re-occurring.

Taylor v Department of Corrections – High Court decision Annabel Fordham
6 March 2020 at 16:55

The appellant, Arthur Taylor, sought access to his personal information held by the Department of Corrections, for the period 1 August 2014 – 5 September 2014. He was at the time a prisoner at Auckland Regional Prison, Albany. His request was broad, seeking:

Get on the phone! Riki Jamieson-Smyth
20 December 2019 at 09:07

Our disputes resolution team is usually the first point of contact for the public’s privacy queries and complaints. This past reporting year, we closed 894 investigation files – a 26 percent increase on the previous year.

What is a “compliance advice letter”? Julia Broughton
9 September 2019 at 10:29

Investigating complaints is an important function of our office and a considerable part of our workload. When we receive a complaint, we make an initial assessment about what steps we will take next. In some circumstances, we will investigate. In other instances, our office may decline to investigate.

Touch, pause, engage – dealing with privacy in sports clubs Elizabeth Kim
5 June 2019 at 10:22

New Zealand is generally an engaged country, and most of you reading this will be part of or will have been members of a club at some point. Whether it is a swimming, softball or rugby club or a miniature horse society, you will have been involved in one or know someone who is in one.

Reasons why we might not investigate Richard Stephen
13 December 2018 at 15:37

If you believe that an agency has interfered with your privacy, you have the right to complain to our Office. However, as a responsible regulator we need to screen complaints. Investigations can consume time and resources for all parties and will open a respondent agency to the possibility of litigation in the Human Rights Review Tribunal.

Privacy beyond the grave Richard Stephen
24 July 2018 at 08:51

Generally the Privacy Act doesn’t apply to deceased people. This is because the Privacy Act protects the rights of “individuals”, and section 2 of the Act defines an individual as a “natural person, other than a deceased person”.

Tribunal strikes out privacy case Charles Mabbett
4 July 2018 at 10:24

A recent privacy case shows it is in nobody’s interests to waste the Human Rights Review Tribunal’s time.