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In the four-monthly reports to the Minister of Justice, we comment on how work is proceeding within the office on such matters as complaints and investigations, policy and codes of practice, communications and governance. 

We also send our KPI trend report which includes figures related to the number of complaints we receive, the volume of traffic on our website, the number of participants for our e-learning courses and other activities across the office.

View the four-monthly report and KPI trend report for the period 1 July 2020 to 31 October 2020.