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Viewing entries tagged with 'IPP5 - storage & security'

Photocopying proof of identity Eve Kennedy
9 August 2019 at 15:41

A man complained to us last year after staff took a copy of his driver’s licence as he checked in to a hotel. The complainant was surprised that staff copied his licence and they couldn’t tell him why they needed the copy or how long they would keep it for.

Safeguarding access to the Motor Vehicle Register Natalie Marshall & Sam Williams
29 January 2019 at 09:52

Having access to the Motor Vehicle Register is valuable for any business working with motor vehicles, whether you’re a trader, insurer, finance company, or mechanic. With authorised access you can get the information you need to make accurate decisions quickly, making life easier for both you and your customers.

Do you really need that information? Shaun Ritchie
7 February 2018 at 16:10

Knowledge is power – a cliché, sure, but for a reason. As an agency, the more you know about your clients, the more effective your service can be. It makes sense to gather as much information as possible about the people you interact with. So why wouldn’t you?

Me and AboutMe Nicole Walker
17 March 2017 at 11:05

I recently received a bill from a local authority relating to work carried out on my property before I bought it. I was not responsible for the bill and I had challenged it successfully on three previous occasions. But it kept coming back. 

Employee browsing is a no-no Abigail Vink
25 November 2016 at 08:09

Have you ever been tempted to search your company’s database for information about your colleagues’ pay, promotions, employment disputes or performance?  Or perhaps you have access to client databases which contain juicy information about customers’ purchase history and financial situation? Humans are inherently curious beings, but be aware that browsing other people’s private information is against the law.

Blind transparency Neil Sanson
13 September 2016 at 15:02

If you have other people’s personal information, it is your responsibility to keep it safe. There are many reasons why you need to keep that information secure. Here’s one recent example of how careless disclosure can put people at risk.

Tribunal dismisses $100,000 damages claim Charles Mabbett
18 September 2015 at 10:54

A complainant seeking $100,000 in damages for Westpac’s disclosure of a debit card statement to his employer has had his case dismissed by the Human Rights Review Tribunal.