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On this section of the site, you'll find our publications and guidance materials. You can find different categories of information using the links on the left hand side of this page.

Latest in Publications

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Four-monthly reports to the Minister of Justice – period ending 30 June 2021

In the four-monthly reports to the Minister of Justice, we comment on how work is proceeding within the office on such matters as complaints and investigations, policy and codes of practice, communications and governance. 

We also send our KPI trend report which includes figures related to the number of complaints we receive, the volume of traffic on our website, the number of participants for our e-learning courses and other activities across the office.

View the four-monthly report and KPI trend report for the period 1 March 2021 to 30 June 2021.

Four-monthly reports to the Minister of Justice – period ending 28 February 2021

In the four-monthly reports to the Minister of Justice, we comment on how work is proceeding within the office on such matters as complaints and investigations, policy and codes of practice, communications and governance. 

We also send our KPI trend report which includes figures related to the number of complaints we receive, the volume of traffic on our website, the number of participants for our e-learning courses and other activities across the office.

View the four-monthly report and KPI trend report for the period 1 November 2020 to 28 February 2021.