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Complaints blitz Charles Mabbett
24 March 2015 at 10:33

We’re transforming our complaints process. We want it to be faster and more flexible with better outcomes for complainants and respondents. It is the reason we have embarked on an office wide ‘complaints blitz’.

Getting to know Asia’s data privacy laws Blair Stewart
13 March 2015 at 10:57

In our inter-connected world, legal advisers to businesses that operate online are increasingly expected to know or be able to find out something about other countries’ privacy laws. Asia is one of the world’s most significant economic regions and it is important to understand how the data protection and privacy environments of Asian countries work.

American takeaways John Edwards
10 March 2015 at 10:07

This is not a post about hot-dogs, pretzels, fries or pizza. What we call “takeaways”, Americans refer to as “take-out”, or simply as “fast food”. That’s why there’s no confusion in the US when the handbook for the International Association of Privacy Professionals (IAPP) Global Privacy Summit explains what a participant can expect to “take away” from each session.

A breach, a complaint and how we helped John Edwards
9 March 2015 at 12:03

Late last year, one of my senior investigating officers came to me with a file she’d been working on for quite a while. She was convinced the facts supported a finding of an “interference with privacy”, that is, a breach of the privacy principles, that had caused harm to the complainant. She’d tried to reach a settlement, but the parties were too far apart.

The Washington post John Edwards
4 March 2015 at 08:58

I’m in Washington DC to talk privacy, or data privacy, or data protection, or however else this growing international preoccupation is described in different jurisdictions, sectors and economies.

Record damages awarded for cake photo breach Charles Mabbett
2 March 2015 at 16:54

It began with a photo shared privately among friends and set in motion events that resulted in a precedent setting award for damages for a privacy breach.

What do we lose if we lose our privacy? Becci Whitton
27 February 2015 at 09:56

Privacy is important. Privacy is not just about hiding things; it’s fundamentally about having control over who the world thinks you are. Loss of privacy can result in very real harm to individuals, ranging from embarrassment to identity theft.

Updating APEC’s Privacy Framework Blair Stewart
24 February 2015 at 15:16

APEC recently moved one step closer towards the goal of updating its privacy framework in time to mark the 10th anniversary of the framework’s adoption in 2005.